We specialise in providing a dedicated staff to organisations looking for a mid (minimum 3 month) to long term remote staffing solution. Our goal is to find and place exceptional staff – specialising in outsourced call center solutions and contact center services, that will stay with you for years to come and who will constantly exceed your expectations.

Outsourced Staff

advanced facilities

Our offices have a 100% back up power system, 24/7 utility provisions & redundant power capacities. We utilise premium and dedicated internet service via Fibre Optic Facilities and a fully-redundant Gigabit Ethernet Network. We also have a secondary failover network to ensure the greatest uptime and performance of your staff.

quality assurance

Outsourced is ISO Certified and dedicated to delivering quality assurance and are committed to providing staff of the highest standards, all backed by our award winning international management with over 17 years quality staffing experience.

IT outsourcing services

dedicated staff

Outsourced provides you with your own professional full time dedicated staff who report directly to you daily from our advanced offices in Manila, Philippines. With Outsourced you can scale your organisation quickly and cost effectively with dedicated staff essentially becoming an extension of your own organisation.

Our contact center services

Outsourced is a leading Philippines Contact Center and BPO Solutions Provider, dedicated to quality assured Customer Contact Services via our ISO certified advanced offices in the Philippines to clients around the world

staffing roles

  • Customer Service
  • Live Chat Support
  • Telemarketing
  • Technical support
  • Upsell & cross-sell
  • Collections
  • Data cleansing & validation
  • Lead generation
  • Customer acquisition
  • Customer retention
  • Account management
  • Telesales
  • Call Center Services
  • Customer Care
  • Help Desk

The Philippines is currently ranked #1 in the world for offshore contact center services. Outsourced as a Contact Center can manage customers with both income and outgoing voice calls (call center services), and data applications such as e-mail, social media and instant message.

Our Customer Contact Centre Services include customer acquisition, customer retention, customer service, technical support, cross and up selling and credit management services. Whether the contact is inbound for Customer Care, Technical Support and Help Desk or outbound for Lead generation and Telemarketing, Outsourced has the skills and experience to build and manage your Contact Centre in the Philippines.

  • Customer Service
  • Live Chat Support
  • Telemarketing
  • Technical support
  • Upsell & cross-sell
  • Collections
  • Data cleansing & validation
  • Lead generation
  • Customer acquisition
  • Customer retention
  • Account management
  • Telesales
  • Call Center Services
  • Customer Care
  • Help Desk

pricing model – full service staffing solution

staff salary

Employee compensation inc. Benefits, Govt. Fees, Health

recruitment

HR Sourcing, Retention, Performance, Replacement

facilities

Dedicated Workstation, Office Space, Amenities

operations

Payroll, Client Services, Finance, Legal, Events

i.t

Equipment, Newtwork, Fast Internet, Support

monthly staffing fee

Simple fixed hourly rate

let’s go. start your team now

We are friendly and approachable. Contact us today to learn more.